We, Greenzone (hereinafter referred to as the “Firm”).
Represented by its members, where such expression shall, unless repugnant to the context thereof, be deemed to include
its respective legal heirs, representatives, administrators, permitted successors and assigns. The creator of this Privacy
Policy ensures steady commitment to Your privacy with regard to the protection of your invaluable information. This privacy
policy contains information about an online website called www.Greenzone.in (hereinafter referred to as the “Website”).
In order to provide You with Our uninterrupted use of services, We may collect and, in some circumstances, disclose information
about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information
collection and disclosure policies, and the choices You make about the way Your information is collected and used.
Any capitalized words used henceforth shall have the meaning accorded to them under this agreement. Further, all heading
used herein are only for the purpose of arranging the various provisions of the agreement in any manner. Neither the user
nor the creaters of this privacy policy may use the heading to interpret the provisions contained within it in any manner.
a. “We”, “Our”, and “Us” shall mean and refer to the creators of this privacy policy.
b. “You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the Website.
c. “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You.
For removal of any doubts, please refer to Clause 2.
d. “Third Parties” refer to any website, company or individual apart from the User and the creator of this Website.
We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:
a. Personal data such as, but not limited to, Name, Location, Password, Email ID, Mobile Number, etc.
b. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. [This information may include the URL that you just came from (whether this URL is on the Website or not), which URL you next go to (whether this URL is on the Website or not), your computer powser information, and other information associated with your interaction with the Site.]
This privacy policy also applies to data we collect from users who are not registered as members of this site, including, but not limited to, powsing behaviour, pages viewed etc. We also collect and store personal information provided by you from time to time on the Site. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
a. To enable the provision of services opted for by you.
b. To communicate necessary account and service related information from time to time.
c. To allow you to receive quality customer care services.
d. To comply with applicable laws, rules and regulations.
Where any service requested by you involves a third party, such information as is reasonably necessary by the Firm to carry out your service request may be shared with such third party.
We also do use your contact information to send you offers based on your interests and prior activity. The Firm may also use contact information internally to direct its efforts for service improvement, but shall immediately delete all such information upon withdrawal of your consent for the same through our ‘unsubscribe’ button or through an email to be sent to support@Greenzone.in.
We collect and store your search details on the Website, including your search history, the usage of the website and the features and time you have used the website for.
Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Site. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Site of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use. We shall collect and store all such information in our internal Firm servers for a finite period time, as long as you are a User of the Website, and shall immediately delete all such information upon expiry of your Usership. We shall also delete all aforementioned communication upon withdrawal of Usership of any single Party to the communication.
The Firm will not use your financial information for any purpose other than to complete a transaction with you. To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Site, and opt out of any non-essential communications from the Website.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may has been compromised.
At every stage prior to, during or after information collection, you have the right to access all personally identifiable information provided, rectify or alter all personally identifiable information provided, restrict the level of information to be retained as per your sole discretion and object to the retention, use and potential disclosure of the personally identifiable information.
The information provided by You shall be used to
a. Contact You when necessary and is also used for targeted marketing campaigns i.e. email marketing, remarketing, look alike campaigns etc., to conduct surveys, learn more about You by linking Your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
b. Improve and develop new products, services, and features;
c. Analyze purchase, usage and traffic data.
For more details about the nature of such communications, please refer to our Terms of Service. Further, Your personal data and Sensitive Personal data may be collected and stored by Us for internal record.
We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather poad demographic information. We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.
Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our website so that we can improve it and cater personalized content/ads according to their preferences.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Firm to elucidate the purpose of collection of said personal information, pending fulfilment of which you shall not be mandated to disclose any information whatsoever.
We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us, within the scope of consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We use data collection devices such as “cookies” on certain pages of our Websites. “Cookies” are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information, which is targeted to your interests. Cookies may be used to identify logged in or registered users. Our Website uses session cookies to ensure that you have a good experience. These cookies contain a unique number, your 'session ID', which allows our server to recognise your computer and 'remember' what you've done on the site. The benefits of this are:
a. You only need to log in once if you're navigating secure areas of the site
b. Our server can distinguish between your computer and other users, so you can see the information that you have requested.
You can choose to accept or decline cookies by modifying your powser settings if you prefer. This may prevent you from taking full advantage of the Website. We also use various third-party cookies for usage, behavioural, analytics and preferences data. The following are the different types of Cookies used on the Website:
a. Authentication cookies: To identify the user and share the content that he or she requested for.
b. Functionality cookies: For customized user experience and resuming past course progress.
c. Tracking, optimization and targeting cookies: To capture usage metric on device, operating system, powser etc. To capture behavioral metrics for better content delivery. To cater and suggest most suited products and services.
We use Google Analytics to help us to understand how you make use of Our content and work out how we can make things better. These cookies follow your progress through our website, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google in order to create reports. These cookies do not store your personal data.
The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
The Google website contains further information about Analytics and a copy of Google's privacy policy pages.
The Website may include advertisements, hyperlinks to other websites, applications, content or resources. We have no control over any websites or resources, which are provided by companies or persons other than Us. You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, services/products or other materials on or available from such websites or resources.
You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources. These external websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that You enter the external Website and review their privacy policy. If you require a list of third-party links on our Website, please write to us at support@Greenzone.in and we will provide you with the same.
Unless subject to an exemption, you have the following rights with respect to your personal data:
a. The right to request a copy of your personal data which we hold about you.
b. The right to request for any correction to any personal data if it is found to be inaccurate or out of date.
c. The right to withdraw Your consent to the processing at any time.
d. The right to object to the processing of personal data.
e. The right to obtain information as to whether personal data are transferred to a third country or to an international organization.
You further acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point of time.
Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We do, however assure you that any and all disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:
a. External Service Providers: There may be a number of services offered by external service providers that help you use our Websites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policy.
b. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
Following registration, You can review and change the information You submitted at the stage of registration, except Email ID. An option for facilitating such change shall be present on the Website and such change shall be facilitated by the User.
If You change any information, We may or may not keep track of Your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information we are holding on you is incorrect or incomplete, or to remove Your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.
When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.
You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Firm. We follow generally accepted industry standards to protect the Personal Information submitted to Us and information that we have accessed.
Each paragraph of this privacy policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this privacy policy.
Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be at the Website.
As a responsible Firm, we do not use automatic decision-making or profiling.
18. CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS
To withdraw your consent, or to request the download or delete your data with us for any or all our products & services at any time, please email to support@Greenzone.in from your registered email address.
If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to support@Greenzone.in.
www.Greenzone.in (hereinafter, the ‘Website’) is owned and operated by Greenzone .
You are advised to read and understand these Terms of Service(Terms) carefully as moving past the home page, or using any of the services shall be taken to mean that You have read and agreed to all of the policies, which constitute a legally binding agreement between you and the Firm. These terms are to be read along with the Privacy Policy and any other policies on the Website.
This document is an electronic record under the laws of India which require publishing of Rules and Regulations, Privacy Policy and Terms of Service for access or usage of the Website and being generated by a computer system, it does not require any physical or digital signatures.
For the purpose of these Terms, wherever the context so requires.
a. Content refers to any text, image, graphic, or all forms of data which are made available on the Website.
b. "Fee" means the fee payable for the services provided by the Website.
c. ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and the Firm individually and collectively, as the context so requires.
d. Terms, Terms and conditions, Policy, T&C, Agreement shall mean the entire Agreement and all parallel policies that you agree to in mutual agreement by using our Website.
e. Third Party refers to any person other than the User the Firm, or the Website.
f. We, Us, Our, shall mean the Firm.
g. You, Your, User refers to the user of the site. User is anyone who is visiting, accessing, browsing or using the Services offered by the Website.
The Website is an e-commerce platform providing the Users access to natural products for, including but not limited to hair care, AYURVEDIC KIT, wellness, diet plans etc., (hereinafter referred as Services). The User can easily select, manage, edit and check-out the products from the cart.
To fully avail the Services of the Website and use of it, registration is required. You may access the services by signing in as a User by providing the following information which shall include but not be limited to name, gender, mobile number, email id, address, date of birth etc.
Registration for this Website is available only to those above the age of 18 years, barring those Incompetent to Contract which inter alia include insolvents. If You are a minor and wish to use the Website, You may do so through Your legal guardian and the Firm reserves the right to terminate Your account on knowledge of You being a minor and having registered on the application or availing any of its Services.
Further, at any time during Your use of this Website, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your username and password, and any activity under the account shall be deemed to have been done by You. In the case that You provide Us with false and/or inaccurate details or we have reason to believe that You have done so, We hold the right to permanently suspend Your account. In addition to this, You would be required to comply with the following:
a. You will not provide any false personal information.
b. You will not create/register an account for anyone other than yourself without permission.
c. You will not create more than one registered account/user profile.
d. If Your registered account is suspended/disabled by Us, You will not create another account/user profile without our prior permission.
e. You will not use our Website if you are under the age of 13 years.
f. If the artists/content creator is below the age of 13 years, his/her account can be registered and operated by the parent with prior permission from Us.
You will not share Your registered account/user profile or let anyone else access your account, or do anything else that might jeopardize the security of your account.
Browsing the Website is free of cost. However, the User shall make payments towards any Service availed through the Website. The Website uses third party payment gateways, net banking, wallets to handle the financial transactions on the Website. The Website may change the payment gateway at any time without notice. We are not responsible for these third-party services. Such services are dependent on the respective third party’s legal terms. The billing details provided during payment should be up-to- date, such as the billing address and the User’s name. Payment information on the Website of Users using Our Services is stored on the database using basic encryption which can be decrypted to reveal the original information.
This information is provided to us by the third-party gateway services we use to provide online payment functionality, and hence, may contain certain personal information.
We are not responsible for what information is sent to us and stored as this is sent to Us by a third party and We cannot control the information sent. However, storage of this information is necessary for legalities and auditing as well as for verification and more. Currently, the information stored that may be deemed personal to the user is their first name, last name and their address zip code.
The Privacy Policy is separately available on the Website, and can be perused by you at your convenience.
Our Website will incorporate information and ads from third party websites and also may use the user list for third party promotional activities or sending special offers of the affiliates. Our Website merely displays such information and is not responsible for the authenticity or content of such information from third party websites and applications.
The User undertakes to fulfill the following obligations and failure to satisfy any of these obligations gives Us the right to permanently suspend Your user profile and/or claim damages for any losses that accrue to Us or additional costs that may be imposed on us.
a. You agree to comply with all local laws and regulations governing the use of the Website and its services, including, without limitation, any usage rules set forth in this Terms of Service.
b. You understand and agree that You will be liable for any damage or loss caused by Your actions on the Website and that such damage or loss will also be borne by You. The Firm shall in no what whatsoever be held responsible for any violations caused by you.
c. You undertake not to:
Cut, copy, distribute, modify, recreate, post, publish or create derivative works from, transfer, or sell any information or content obtained from the Website. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non- commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted. Should you want to engage in one or more such actions, prior permission from Us must be obtained.
Access (or attempt to access) the Website and/or the Contents or Services offered on the Website by any means other than through the interface that is provided by the Website. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content, or to obtain or attempt to obtain any materials, documents or information, or contents through any means not specifically made available through the Website is prohibited. You acknowledge and agree that by accessing or using the Website, You may be exposed to content from other Users or Third Parties Ads that you may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the Website. Further, You may report against such offensive contents to Us.
Use the Website in any manner that may impair, overburden, damage, disable or otherwise compromise (i) the Firm’s services; (ii) any other party's use and enjoyment of the Firm’s services; or (iii) the contents of any Third Party.
Use the Firm’s Services for any unlawful purposes or to conduct any unlawful activity, including, but not limited to, fraud, embezzlement, money laundering or identity theft.
Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others.
Engage in any activity that interferes with or disrupts access to the Website or the Firm’s Services (or the servers and networks which are connected to the Website).
Upload or distribute files and contents that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website.
Download any file or content posted in the Website that you know, or reasonably should know, cannot be legally distributed in such manner.
Probe, scan or test the vulnerability of the Website, or any network connected to the Website, nor breach the security or authentication measures on the Website, or any network connected to the Website.
You may not reverse look-up, trace or seek to trace any information on any other user, or visitor of the Website, or exploit the Website or information or contents made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website.
Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, servers or networks connected to or accessible through the Website, or any affiliated or linked Websites.
Use the Website, or any material or Content for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the our rights, or the rights of other Third Parties.
Violate any applicable laws or regulations for the time being in force within or outside India.
Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service provided by Us.
Threaten the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
Disseminate information through the Website that is false, inaccurate or misleading, or violate any applicable laws or regulations for the time being in force in or outside India.
The User hereby expressly authorizes the Firm/Website to disclose any and all information relating to the User in the possession of the Firm/Website to law enforcement or other government officials, as the Firm may in its sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. The User further understands that the Firm/Website might be directed to disclose any information (including the identity of persons providing information or materials on the Website) as necessary to satisfy any judicial Order, law, regulation or valid governmental request.
Notwithstanding other legal remedies that may be available to it, the Firm may in its sole discretion limit the User’s access and/or activity by immediately removing the User’s access credentials either temporarily or indefinitely, or suspend/terminate the User’s association with the Website, and/or refuse to usage of the Website to the User, without being required to provide the User with notice or cause:
a. If the User is in breach any of these Terms or the Policy.
b. If the User has provided wrong, inaccurate, incomplete or incorrect information.
c. If the User’s actions may cause any harm, damage or loss to the other Users or to the Firm, at the sole discretion of the Firm.
d. The Firm shall not encourage any union or any 3rd party involvement in the services provided on the Website, and if it is seen that some 3rd party is getting involved, the Firm holds the right to cancel the particular company business plan or registered user’s funds.
By using this Website, and providing his/her identity and contact information to the Firm through the Website, the User hereby agrees and consents to receiving calls, auto-dialed and/or pre-recorded message calls, e-mails, SMSs, promotions, newsletters etc., from the Firm and/or any of its affiliates or partners at any time, subject to the Privacy Policy. The User expressly agrees that notwithstanding anything contained hereinabove, it may be contacted by the Firm or any of its affiliates/partners relating to any Service availed of by the User on the Website or anything pursuant thereto. It is expressly agreed to by the User that any information shared by You with the Firm shall be governed by the Privacy Policy.
We provide utmost data security and protection through reasonable securities and practices as defined by law from time to time. We provide adequate date security for the information collected by us. For further information on privacy and security of data please refer to the Privacy Policy on the Website.
These Terms will remain in full force and effect while you are a User of the Website. The Firm hold the rights to terminate the agreement and suspend/cancel the registered user’s account.
The Website may at any time by giving you reasonable notice, terminate the agreement with you, deny you access to the Website and/or suspend or delete your User Profile and/or any content you have submitted on the Website. The Website may immediately terminate the agreement with you, deny you access to the Website and delete your User Profile in the event that you have breached any of these Terms of Service.
We place great emphasis on intellectual property. We own the trademarks and the user interface of our Website are all proprietary and the copyright belongs to us. All third party information and trademarks displayed on our Website is protected under the laws relating to copyrights, trade dress, trademarks and is owned by the respective third party. Unless otherwise expressly mentioned, all other content on our Website shall be reserved and use of any such intellectual property without prior consent or permission from the respected owners will amount to infringement will be subject to legal action by owners of such intellectual property.
We are not liable for any reviews, comments and feedbacks made on third party applications which are displayed on our Website, which are illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties.
You may not use any of the intellectual property displayed on the Website in any manner that is likely to cause confusion among existing or prospective User of the Website, or that in any manner disparages or discredits the Firm/Website, to be determined in the sole discretion of the Firm.
You are aware all intellectual property, including but not limited to copyrights, relating to said services resides with the Firm, and that at no point does any such intellectual property stand transferred to You.
You are further aware that any reproduction or infringement of the intellectual property of the aforementioned artisans by You will result in legal action being initiated against you by the respective artisans. It is agreed by You that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
Confidential Information shall mean and include any and all information and content whether commercial or technical including the confidential and proprietary information, technology know-how, commercialization strategies, marketing strategies and/or any other proprietary information. We undertake not to reveal to any third party the user’s confidential information. For further information, refer to the Privacy Policy here.
You expressly understand and agree that, to the maximum extent permitted by applicable law, the Website, services and other materials and contents provided by this Website are on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, we make no warranty that:
a. Your requirements will be met or that services provided will be uninterrupted, timely, secure or error-free.
b. Materials, information and contents obtained will be effective, accurate or reliable.
c. Any wrongdoing by the User including theft, sexual abuse shall not be Our responsibility.
d. Any errors or defects in the Website, services or other contents will be corrected to the maximum extent permitted by applicable law. We will have no liability related to your content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. The User understands and agrees that any material, content or data downloaded or otherwise obtained through the Website is done entirely at his/her own discretion and risk and he/she will be solely responsible for any damage to his/her electronic systems or loss of data that results from the download of such material, content or data. The Firm accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.
e. In the event of any issues with online transactions performed on the Website, we shall not take up any liability and any transaction related issues shall directly be dealt between the Users and the concerned payment gateways and/or the concerned Banks.
We shall not be liable for any third-party product or services. The advertisement available on E-mail, or Website with respect to the third-party website or the products and services are for information purpose only.
The services we provide are solely limited to the description provided in this Terms of Service and the Website. We will not be liable for information and errors from third party websites and applications.
The Firm/Website is not responsible for any consequences arising out of the following events:
a. If the Website is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure.
b. If the User has fed incorrect information or data or for any deletion of data.
c. If there is undue delay or inability to communicate through email.
d. If there is a failure in the functioning of any other service provided by the Website.
The Website accepts no liability for any errors or omissions, whether on behalf of itself or third parties, or for any damage caused to the User, the User’s belongings, or any third party, resulting from the use or misuse of the Website or any service availed of by the User through the Website.
Users may be held legally responsible for damages suffered by other Users, the Website or any third party as a result of legally actionable or defamatory comments, remarks, or other information or content posted to the Website.
Users are to comply with all laws applicable to them or to their activities, and with all Policies, which are hereby incorporated into this Agreement by reference.
The Website expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Website and which is incurred by you in connection with the Website, including loss of profits; and any loss or damage incurred by you as a result of your breach of these terms.
To the fullest extent permitted by law, the Website shall not be liable to You or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Website.
You agree to indemnify, defend and hold harmless the Firm including but not limited to its agents and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Us that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms of Service. Further, you agree to hold us harmless against any claims made by any third party due to, or arising out of, or in connection with, your use of the Website, any claim that your material/content caused damage to a third party, your violation of the Terms of Service, or your violation of any rights of another, including any intellectual property rights.
In no event shall the Firm, its officers, directors, employees, partners or suppliers be liable to you or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not we have been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of or access to the Website, services, contents or materials. The limitations and exclusions in this clause apply to the maximum extent permitted by applicable law.
a. Arbitration:
These Terms of Service including the privacy policy shall be governed by Indian law. Any disputes arising out of or in connection with these Terms of Service shall be governed by the laws the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be in English language.
b. Applicable Law:
You agree that the laws of the State of Karnataka, India, excluding its conflict of laws rules, shall exclusively govern any dispute relating to this Agreement and/or the Services. We both agree that all of these claims can only be litigated in the courts of Bengaluru, Karnataka and we each agree to personal jurisdiction in those courts.
Any provision of these Terms of Service which is, or may be, void or unenforceable shall, to the extent of such invalidity or unenforceability, be deemed severable and shall not affect any other provision of these terms and conditions.
If you have any questions about this Agreement, the practices of the Firm, or your experience with the Website, you can e-mail us at support@Greenzone.in.
Greenzone is confident about the product and we offer you a money back guarantee if you're not satisfied after using the product.If you feel that you are not getting the health benefits by using our products then you can return and get a refund which product are not used, fully packed and in a saleable condition.
Our herbal products are highly effective due to they are herbal and we have good customer feedback. The customers, who have used our product as per the instruction, have got the health benefits.
The eligibility criteria for returning the product.
The return scheme is applicable only on the 4 bottles and 6 bottles of the product. The product to be returned has to be totally packed and in a saleable condition. In case of cash on delivery and online payment as modes of payment, we will deduct your freight and COD Charges.
Please ensure you inform us about the return along with the reason for return. You need to fill in the refund page here in order for us to be able to make the refund.
You can avail the support of dietitian from the day of your purchase till you return the product.
Greenzone will only accept products that are returned unopened. Any returned product that comes in with an open seal, improper handling or damaged/torn out boxes, missing labels or instructions will not be accepted for returns and will be sent back to the buyer. The product needs to be returned in the original box. Inflatable's do not come under warranty/guarantee and cannot be returned/refunded. If you have any further queries in this regard please get in touch with our customer care agents.
The warranty for the products can be availed when the buyer sends the products back to Greenzone . The cost of the shipment for returns needs to be borne by the buyer. Products damaged during shipment or improper packaging do not qualify for refund or return in any manner. If a product is damaged on delivery, it is important for the buyer to contact Greenzone immediately and inform the customer service agents about the damage. A detailed email with the shipment information needs to be provided. The buyer will need to ship the product back to Greenzone . The cost for the shipment needs to be borne by the buyer. All return product shipment cost needs to be borne by the customer.
If an item is found to be damaged or incorrect as per description is given in our website or any units are missing as per ordered quantity, please share the video of the outer packaging of the products received, to our customer care at support@Greenzone.in or you call us on +91 - 701-599-5280 within 7 days of receipt of the product. Defective and damaged products are exchanged, customers will not have to bear the shipping cost for the new product.
Please Note: Greenzone might have to cancel certain orders which are out of reach or difficult to ship. Greenzone reserves the right, to refuse/ cancel / deny any order for any reason. Greenzone reserves its rights to cancel orders due to limitations on quantities of products available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department. Greenzone will get in touch with customers who might face any of the above-mentioned problems. In case the amount has been deducted from a credit card, the mentioned amount will be refunded.
Greenzone reserves the right to ask for proof of identification of the customer at the time of delivery. Failure to provide the same to can lead to cancellation of the order. In case of any gift items, the customer making the transaction online is required to provide his/her proof of identification.
Please note- We do NOT accept any returns that are sent to us directly. You need a return number for the payment to be processed. Please mention your full address while returning the product. Please feel free to call us for any queries or suggestions - we love to hear from you. Shipping and handling charges will NOT be refunded.
This Disclaimer shall govern Your use of Our Website www.Greenzone.in (“Website”). This Disclaimer is a part of the Terms of Service, and on using any of Our Services, it is deemed that You have agreed to this Disclaimer. By using Our Website, You accept this Disclaimer in full; accordingly, if You disagree with this Disclaimer or any part of this Disclaimer, You must not use Our Website.
We are only an aggregator and provide a market place for different sellers to sell their products on Our Website. We do not manufacture any products. We do not assume responsibility for the quality and disclaim any and all warranties with respect to any and all products sold or distributed through the Website. As the User, you assume all risk and responsibility whatsoever for any and all losses or damages to persons or property including consequential damages arising from the use of any product purchased from the Website.
Actual colors, size of the products ordered from the Website may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product. Except as expressly permitted by the Terms of Service or the other provisions of this Disclaimer, You must not download any material from Our Website or save any such material to Your computer. You may only use Our Website for Your own personal purposes, and not for any commercial use.
We reserve the right to restrict access to areas of Our Website, or indeed the whole Website, at our discretion; You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on Our Website. We reserve the right to discontinue or alter any or all of Our Website Services in Our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in this Disclaimer, You will not be entitled to any compensation or other payment upon the discontinuance or alteration of any Website Services.
You can choose to cancel a placed order at any time. Cancellations depend on the status of your order. Shipped orders will take 15 days to be cancelled and unshipped orders will take 7 days.
Please note: Shipping charges will be deducted for shipped orders that are cancelled. To cancel your order, contact our customer care +91 701-599-5280
Greenzone is confident about the product and we offer you a money back guarantee if you're not satisfied after using the product. if you feel that you are not getting the health benefits by using our products then you can return and get a refund which product are not used, fully packed and in a saleable condition.
our herbal products are highly effective due to they are herbal and we have good customer feedback. the customers, who have used our product as per the instruction, have got the health benefits.
A refund can take up to 45 working days from the time of the refund approval. our customer care executive will be informed about the refund via email.
call our customer care +91 701-599-5280 or send the request on
support@Greenzone.in email id.
Greenzone arranges for the shipment of your product on the confirmation of the payment. Greenzone strives to ensure customers from various parts of the country receive their shipment on time. Greenzone will provide customers with an approximate date for the delivery and will ensure the shipment is sent out on time. In case of delays in shipment, the customer can always contact Greenzone . Delays could be caused due to factors such as import of the products and availability. All products undergo brand code verification, at times this could cause a delay in delivery, and delays could also be caused due to a discrepancy in the order. All products are shipped and dispatched within 2-3 working days. A normal, uninterrupted delivery takes about 15 days. Greenzone strives to ensure all orders are sent out on time and all customers get their products within the speculated time duration. To receive your order on time, please ensure you provide us with complete billing details along with the correct pin code and telephone number.
It is required for a person to be present to collect the order and sign the shipment receipt at the time of delivery. A customer might have to bear additional shipping charges if not present at the first attempt of delivery. It is advised to inform security/reception/neighbors about the expected delivery in order to avoid the extra shipping fee. Once an order is shipped, it cannot be redirected to a new address. In case this needs to be done, one might have to cancel the order and place a new one thus bearing shipping and handling charges for the first order. Once the package has been shipped to customers, it cannot be rerouted to another address. For any such change of address it would need to come back to the warehouse for the purpose of shipment to a new destination after address verification. The customer will be charged extra for the shipping to the new address. Greenzone does not have a pickup service, orders can only be placed ONLINE.
Please Note: Every computer/laptop/tablet/smartphone has a different screen resolution. Although Greenzone aims at providing accurate images, the final product might differ in looks. We have attempted to supply the product as accurate as possible and slight change of design, color or model will not affect the performance, efficiency or accuracy of the product in any manner.